How to See and Respond to Customer Inquiries on LaaoDo

Updated 16 August 2026 · LaaoDo Guides

Customers often ask nearby outlets whether they have an item, and that is a chance for your outlet. LaaoDo shows you these inquiries so you can respond and win the sale. This page shows how to see and respond to customer inquiries on LaaoDo.

TL;DRCustomers near you can send an inquiry for an item. You see it on your dashboard, respond if you have it, and close it when handled. Responding can win you the order.

What an inquiry is

A customer near you can send an inquiry describing an item they want. It reaches outlets around them, including yours. If you have the item, responding puts your outlet in front of a ready buyer.

Steps to respond

  1. See the inquiryOpen the inquiries on your dashboard to read what the customer wants.
  2. Respond if you have itReply to let the customer know you can help.
  3. Win the orderThe customer can then order from you, turning the inquiry into a sale.
  4. Close itClose the inquiry once it is handled, keeping your list tidy.
Respond quickly. The first outlet to reply with what the customer needs often wins the order.

Conclusion

Customer inquiries on LaaoDo bring ready buyers straight to you. Watch for them, respond fast when you have the item, and turn each inquiry into a sale for your outlet.

Frequently asked questions

Do I have to respond to every inquiry?

No. Respond only when you have the item. Responding fast, though, helps you win the order.

Where do inquiries come from?

From customers near you who ask nearby outlets for an item they want.